We retrieve a comprehensive range of medical documentation including clinical records, billing statements, insurance claim documentation, payment histories, and diagnostic imaging such as X-rays, MRIs, and ultrasounds.
Our services are led by a Certified Release of Information Specialist (CRIS) who ensures every request meets HIPAA compliance standards. We use secure, encrypted cloud storage and access-controlled portals to protect sensitive health information throughout the retrieval and delivery process.
We charge a flat fee of $35 per medical records retrieval request. Third-party provider fees are paid directly by the requester. There are no contracts or minimum commitments required.
Requests are typically submitted to the appropriate Release of Information departments within 24 business hours after all necessary authorizations and documents are completed.
Yes, clients can log into our secure Clio-integrated portal to view real-time status updates for all submitted requests, including pending and completed records.
We serve law firms, disability and workers' compensation agencies, health and life insurance companies, law enforcement, car insurance agencies, and any organization requiring HIPAA-compliant medical records retrieval nationwide.
We are CRIS-certified with over 15 years of health information management experience, ensuring requests are compliant and accepted on the first attempt. Our secure digital portal, flat-fee pricing with no contracts, and patient-centered approach set us apart.
We assist clients in preparing compliant authorizations and verifying patient identification to meet provider requirements, reducing the risk of request denials or delays.
Yes, we offer a free initial consultation to clarify your needs, explain the process, and ensure all documentation is properly prepared before submission.
We accept multiple payment options including credit/debit cards, CashApp, and Venmo for your convenience.
Yes, we provide optional HIPAA compliance consulting services including risk assessments, policy development, staff training, and audit preparation to help organizations improve their internal compliance.
Our office is located at 1746 Mason St Suite E, Alexandria, Louisiana. We serve clients across the United States through our secure digital platform.
All records are stored in an encrypted, HIPAA-compliant cloud environment with controlled access. Our use of the Clio portal ensures documents remain secure and accessible only to authorized users.
Yes, our platform organizes all retrieved documents in a single, secure portal where you can easily review, download, and manage records for multiple cases.
Our CRIS-certified expertise and strict compliance processes minimize denials. In the rare event of a denial, we promptly communicate with you to resolve issues and resubmit the request correctly.
No contracts or long-term commitments are required. You pay per retrieval request as needed, providing flexibility especially for smaller firms or occasional users.